KClighting won the five-star certification of "Commodity After-sales Service Evaluation System"

Author:KClighting Published：06-07.2022

Recently, KClighting successfully passed the five-star certification of "Commodity After-sales Service Evaluation System" (national standard GB/T 27922-2011) after strict evaluation by professional evaluation agencies. This honor once again demonstrates KClighting's high-quality service and brand strength in the field of commercial lighting.

The "Commodity After-sales Service Evaluation System" is the first national and industry-wide authoritative service certification approved by the state. The certification review covers multiple dimensions such as enterprise service system, commodity service, and customer service. It is currently the most valuable service certification in China. With a professional service system in the lighting industry, perfect product services, and high-quality customer service, KClighting has won the highest level of after-sales service system certification - five-star certification with a score of more than 95 points.

As an enterprise focusing on high-end commercial lighting, KClighting always insists on strengthening the level of service management and service capability. In the different links of pre-sale, sale and after-sale, we try our best to meet customer needs, from product selection, scheme formulation, on-site installation guidance to after-sale service, to provide value-for-money services and improve user experience and operation efficiency.

In the future, we will continue to adhere to the core value of "customer-oriented", strictly control product quality, improve after-sales experience in many ways, create high-quality products and five-star services with the heart of craftsmen, and provide users with better quality five-star level service experience.